FAQs | Skieasy

Find out everything you need to know about Skieasy


When should I arrive for my session?

Please arrive 15minutes before the time of your session so that we have time to fit your boots and prepare your session

What happens when I arrive?

Please check in at the reception. We will check your booking is in order and take you through some paperwork. Once you’re checked in we will get you measured up for your boots and skis/snowboard (provided by us)

Where can I get changed?

We have changing facilities and showers for you to use.

How can I book a session?

You need to book your session in advance. Please call us to make a booking and we can take payment over the phone (phone lines open from 7am to 10pm from Monday to Thursday and 7am to 9pm from Friday to Sunday).

Can I amend or cancel my booking?

Our terms and conditions for standard bookings allow you to reschedule and cancel your booking up to 48 hours before your session start time. Please call us if you need to amend or cancel your booking. Separate terms apply to children parties, events or private hire.

Is there a minimum age restriction?

For regular sessions the minimum age is 5 (we can cater for 3 or 4, but only as part of a private 1:1 lesson or during private family time hire)

What equipment will I need?

We will provide you with boots, skis / snowboard and helmets (helmets are mandatory for any child under 12). If you have your own boots feel free to bring them along but please don’t bring you own skis / snowboard as they need to be fully de-waxed to work on our specialist slopes.

What clothes should I wear?

You can come in jeans and t-shirt if you like, but we do put water on the slope so you may get a bit damp! We advise you wear a long-sleeved lightweight top and loose fitting trousers (tracksuit bottoms are ideal) and long, smooth lightweight socks are the best option for your feet to fit ski boots as snugly as possible. We’d recommend you bring a jumper with you and during colder months you may wish to wear warmer clothes. You don’t need a hat, gloves or goggles but feel free to bring these if you want to.

How long the session will be?

Our session are one hour long. All sessions are with an instructor, you won’t be able to ski on your own on the slope.

How many other people will be on the slope with me?

A maximum of two people (adults or children) are permitted on the slope together at any given time.

Is there somewhere where parents/friends can wait and watch?

Yes, we have a viewing gallery.

Is there somewhere I can buy food or drinks?

Yes, we have a cafe/bar on site open from 8am to 8pm serving breakfast/lunch/dinner and a selection of hot or cold drinks.